Orthodontic emergencies: what to do
Most braces problems feel urgent but aren't emergencies: a loose bracket or a poking wire is uncomfortable, rarely dangerous, and can usually wait for your orthodontist (AAO). A few situations do need emergency care right away. Here is how to tell the difference, what to do at home for each common problem, and what repairs might cost.
Key points
- Call 911 or go to an ER for heavy bleeding, trouble breathing or swallowing, or a suspected broken jaw (AAO)
- Loose brackets, poking wires and lost aligners are urgent but rarely life-threatening: call your orthodontist (AAO)
- Orthodontic wax covers sharp edges until your appointment (AAO)
- An all-inclusive braces fee may cover emergency visits; ask before you start (AAO)
When to get emergency care
The AAO says to call 911 or go to an emergency room or urgent dental clinic for (AAO):
- Heavy or continuous bleeding from the mouth or face
- Difficulty breathing or swallowing
- A suspected broken or dislocated jaw
- A permanent tooth that is knocked out, pushed deep into the gums, or moved far out of position
- Sudden, severe pain with facial swelling, fever or signs of infection
Emergency providers can stabilize the injury and control pain; afterwards, contact your orthodontist so they can repair or adjust the braces (AAO). If none of these apply, check your braces in a well-lit mirror, use the comfort measures below and call the orthodontist's office (AAO).
Problems your orthodontist handles
These need a call to the orthodontist, not the ER (AAO):
| Problem | What to do now | How soon |
|---|---|---|
| Loose or broken bracket | Slide it back to the center of the tooth if it's still on the wire, cover with wax, avoid hard and sticky food (AAO) | Tell the orthodontist as soon as possible (AAO) |
| Poking or loose wire | Push it flat with a pencil eraser or cotton swab, or cover the end with wax (AAO) | Call during office hours |
| Loose band or appliance | Don't wiggle it; if it comes off, keep it in a container (AAO) | Notify the orthodontist immediately (AAO) |
| Lost or broken aligner or retainer | Stop wearing it if it's sharp, painful or badly bent (AAO) | See the orthodontist as soon as possible (AAO) |
| Sore spots or mouth sores | Wax, soft foods and a warm salt-water rinse (AAO) | Call if it doesn't settle |
Don't put off calling. The AAO's advice is to call as soon as you notice a problem, even if the office can't see you in person right away (AAO).
A loose or broken bracket
A bracket is the small metal, ceramic or plastic piece bonded to each tooth (AAO). If one comes loose but is still on the wire, gently slide it back toward the center of the tooth and press a small piece of orthodontic wax over it for comfort (AAO). Avoid hard, chewy or sticky foods until it's repaired (AAO).
It may not need fixing that day. The AAO says your orthodontist may wait until your next appointment to repair a bracket that isn't hurting and isn't interfering with treatment (AAO). Still tell them, because damaged, broken or missing brackets can lengthen treatment and affect the result (AAO). To lower the risk of another one, see what you can eat with braces.
A poking or loose wire
Use a clean pencil eraser or cotton swab to push the wire gently toward the tooth so it lies flat (AAO). You can also use tweezers to bend it toward the teeth and away from the cheek (AAO). If that's uncomfortable, cover the end with orthodontic wax (AAO). If a small piece has broken off and you can remove it with clean tweezers, you may do so (AAO). Then call the office so they can trim or replace the wire.
A loose band or appliance
Bands are metal rings cemented around back teeth (AAO), and appliances such as expanders are attached the same way. If one loosens, don't wiggle or pull on it. If it comes off completely, keep it in a small container, bring it to your appointment and notify your orthodontist immediately (AAO).
A lost or broken aligner or retainer
Don't keep wearing an aligner or retainer that is sharp, painful or badly distorted (AAO). If your previous aligner still fits comfortably, your orthodontist may tell you to wear it for now; either way, see them as soon as possible for a replacement (AAO). Teeth can drift without a retainer (Cleveland Clinic), so a lost retainer is worth a prompt call. For prices, see replacing a lost or broken retainer.
Sore spots and mouth sores
Cheeks, lips and tongue can be irritated while they get used to braces (Cleveland Clinic). The AAO suggests (AAO):
- Soft foods such as yogurt, smoothies, pasta or scrambled eggs
- A warm salt-water rinse: ½ teaspoon of salt in 8 ounces of warm water
- Orthodontic wax on brackets or areas that rub
- Over-the-counter pain relief, as directed by your doctor or the package
If wax doesn't help, the AAO also mentions topical gels such as Orabase or Ora-Gel (AAO). Ask your orthodontist which pain reliever to use: Cleveland Clinic recommends acetaminophen and says NSAIDs such as ibuprofen are best avoided during treatment (Cleveland Clinic). More in do braces hurt.
Injuries and sports
For a blow to the mouth, deal with the injury first: a knocked-out or badly displaced permanent tooth is an emergency (AAO). Once you've had emergency care, call your orthodontist about the braces (AAO). The AAO says never to keep playing with damaged orthodontic hardware (AAO). A mouthguard is the best prevention; see mouthguards for braces.
A braces emergency kit
Everything the AAO's home fixes call for fits in a small bag: orthodontic wax, a cotton swab or clean pencil eraser, clean tweezers, salt for a rinse, and a small container for any piece that comes off (AAO). Keep your orthodontist's phone number, including any after-hours line, with it.
What emergency repairs cost
That depends on your contract. The AAO says an all-inclusive fee can cover the braces, all appointments including emergency visits, and post-treatment retainers (AAO), so many repairs cost nothing extra. Others charge for repairs or replacements, and caring for your braces helps avoid those costs (AAO). Replacement retainers are often extra even when the first set is included (AAO); CareCredit's 2024 averages were $181 for a clear plastic retainer and $344 for a bonded one (CareCredit). Ask how repairs and replacements are billed before treatment starts; see what a braces fee covers.
Questions people ask
What counts as an orthodontic emergency?
A true emergency needs a 911 call, an ER or an urgent dental clinic: heavy bleeding, trouble breathing or swallowing, a suspected broken jaw, a knocked-out or badly displaced permanent tooth, or severe pain with swelling or fever (AAO). Loose brackets and poking wires are urgent but can wait for your orthodontist.
What do I do if a bracket comes off?
If it's still on the wire, slide it back to the center of the tooth, cover it with orthodontic wax, avoid hard and sticky foods and tell your orthodontist (AAO). They may repair it at your next visit if it isn't hurting.
How do I fix a wire that's poking me?
Push it flat against the tooth with a clean pencil eraser or cotton swab, or cover the end with orthodontic wax (AAO). Then call your orthodontist to trim or replace it.
Should I go to the ER for broken braces?
Only if there's a real emergency, such as heavy bleeding, trouble breathing or a possible broken jaw (AAO). For broken brackets, wires or aligners, call your orthodontist.
What if I lose my aligner or retainer?
Call your orthodontist as soon as possible for a replacement. If your previous aligner still fits comfortably, they may tell you to wear it in the meantime (AAO). Don't wear one that's cracked, sharp or bent.
Does it cost extra to fix broken braces?
It depends on your contract. An all-inclusive fee may cover emergency visits (AAO); some offices charge for repairs and replacement retainers. Ask before treatment starts.
Sources
- What is an orthodontic emergency?. American Association of Orthodontists. Accessed October 13, 2026.
- What to do for a broken bracket or wire. American Association of Orthodontists. Accessed October 13, 2026.
- Glossary of orthodontic terms. American Association of Orthodontists. Accessed October 13, 2026.
- How much do braces cost? Factors, insurance and savings. American Association of Orthodontists. Accessed October 12, 2026.
- Orthodontic retainers: types, care and life after braces. American Association of Orthodontists. Accessed October 12, 2026.
- Average cost of orthodontic treatments in 2024 (CareCredit data). Becker's Dental Review. September 25, 2024.
- Braces: types and how they work. Cleveland Clinic, medically reviewed. Last updated January 13, 2023.
- Oral health tips for athletes from the orthodontic experts. American Association of Orthodontists. December 17, 2025.
Figures are national averages or ranges from these sources. Estimates from our calculator are a model, explained on how we get our numbers.